This product may be used to create limited products for sale. Bulk product manufacturing is not permitted.
For the download to be successful, the settings of your Windows should be right. Also, for older operating systems, your computer needs to have the right software for ZIP files. After you have downloaded the design in a ZIP file, unzip the folder to extract the files.
If you haven’t received the design you ordered, log into your account (My account) and download the file from there.